Everyone counts the flowers

 

If you buy someone a bunch of flowers in Romania, be careful what message you’re giving.

A conversation with a friend recently accidentally revealed the potential for a major inter-cultural error.

Apparently, in Romania, you give even numbers of flowers for a funeral, and odd numbers for another occasion.  Since every Romanian knows this, they automatically count the flowers to check what your message really is.

This is a good example of ‘culture’, which can be defined as the unspoken shared assumptions about ‘the way we do things round here’.  When people within a given community all know something, they don’t even consider the fact that outsiders might not know it too.  My friend was astounded that I wouldn’t consider it an insult if you gave me a bouquet with 10 roses in it.

Mission workers live in this world of cultural faux-pas, particularly in more inscrutible cultures where it can take decades to learn the subtle nuances, which may even be intentionally kept secret from outsiders.  We can all tell stories of our embarrassment at insulting somebody while trying to be polite.

But it a world where more mission workers are coming to the traditional sending countries of the West, and internationals (particularly students) are brought to us from all corners of the globe, how aware are we of our own unspoken shared assumptions?  How inscrutible do we make our culture to others when we don’t stop to explain why we talk about the weather so much, queue politely, or roll our eyes in exasperation at our neighbour on the bus when somebody else has music on annoying loud but we don’t actually talk to the offender?

One of my great joys is to welcome incoming mission workers and provide some training and cross-cultural orientation for them so that they stand less chance of alienating the British with their brash approaches to cross-cultural interaction.  When I was conducting some research (among people I hadn’t trained) I asked them what one thing they now wish someone had told them when they first arrived in Britain.  The main answer was “I wish I’d known you don’t mean what you say.”  Ouch.

Perhaps it’s time to be more honest, with others and ourselves, if we’re going to help them thrive cross-culturally in our world.  After all, not everybody knows they have to count the petals.

The culture gap

This past weekend I just happened to watch two movies which were about the Pacific conflicts in the second world war.  Both movies brought out the point that there was extensive difference between the Japanese and the British/American culture.

For example, the Japanese thought their opponents were cowards because they surrendered rather than fighting to the death.  The Allies thought the Japanese were fanatics because they preferred death to surrender.  These assumptions coloured their treatment of each other on the battlefield and in the POW camp.

But this misunderstanding arose due to a lack of appreciation of culture.  The Allies weren’t cowards, but they valued life and preferred to live to fight another day.  The Japanese on the other hand, valued honour, and would prefer to die honourably in battle than live with defeat.

We as mission workers live in this culture gap, where it is so easy for two different peoples to believe they understand each other.  We discussed this six years ago in a blog about guilt and shame.  Without sufficient investment in cross-cultural awareness, we can draw conclusions which merely reinforce misunderstanding.  For example, I have heard Christian mission workers complain that the locals are corrupt/stupid/lazy without bothering to investigate why their behaviour may appear like that to us when it may be completely consistent with a local world view.  The poor employee who steals from the till to buy medicine for his sick mother thinks he is doing a good thing in taking care of his mother at the expense of his wealthy employer.  This doesn’t excuse corruption, but it can explain it.

This problem is compounded when we lazily assume that the way we do things is ‘right’ (a western concept), and is biblical, which is easy to do when we read the Bible through the eyes of our own culture.  When we sit with people of another culture and ask “What does this verse say to you?” we may get an answer that surprises or even shocks us.  See for example, our blog on the Parable of the Talents!

This is why we need to spend as much time listening as talking, understanding as explaining, and going to great pains when we teach people the Bible that we don’t teach them our Bible.

Only by listening to our missionary colleagues from all over the world, as well as our host culture, will we begin to break free of the western mindset which blinkers our understanding of other cultures and stops us really hearing our brothers and sisters from other places.

Only by becoming more intentionally inter-culturally aware and engaged will we begin to represent a global kingdom perspective and not a narrow monocultural one which verges on religious imperialism.

Communication let us all down

For most of my life I have been part of various organisations – schools, employers, mission agencies, universities, churches, societies – and almost invariably they have a communication problem.  I should imagine there are few of us who feel we are in an organisation that communicates well.

Either the information is left to trickle down (or not!), it’s all pumped out in one deluge, or there is such a commitment to communicating that information comes out so frequently that people stop listening.  Rather like the rain down in Africa, good communication not only needs to come at the right time, it needs to come in the right quantities, otherwise there is huge damage caused by flood or famine.

Good communication involves expressing ideas clearly, listening with a view to understanding rather than contradicting, and being prepared for an open, frank discussion while still remembering to love those who don’t agree with us.  Without these prerequisites, a meeting can be held, words said and heard, but communication hasn’t actually happened.  As George Bernard Shaw remarked:

The single biggest problem in communication is the illusion that it has taken place.

So how can we communicate effectively in our churches, agencies and teams?

First, think about who does the communicating.  Some leaders can feel uncomfortable that they don’t have the ability to communicate well, whether orally or verbally, or cope honestly with any difficult questions, and therefore they start the process defensively, which can lead them to going on the attack if challenged.  Others may be communicating simply because they think they it’s their responsibility.  Some do it because they need to make sure their people’s need for information is met and are not committed to taking people with them on the journey.

All of these are likely to do a bad job of communicating because their heart is not in it.  They would benefit from letting someone else manage the communication – a person with an understanding of what is needed, a person with the right skills and a passion for getting a message across.  Which is why important people often have press secretaries.  They think about what is being said, and how and when.

Communication is also complicated by the variety of viewpoints among the followers.  Some will have principled objections to any suggestions of change, others will be personally inconvenienced or hurt by it.  Some will feel they haven’t been heard if they’re not agreed with, and others (like football supporters) will always be of the opinion that they could do the job better than the current manager.  Many will think the organization ought to be more ‘democratic’ – in other words they feel they have a right to have a say.  And the different ethnic mix in any given context means that any communication is filtered through the differing cultural blinkers of each nationality.  These factors  complicate how well organisations communicate.

Second, think about why you are communicating.  If you are giving people information so that they will do something, you may want to communicate differently than you would if you are leading a consultation.  Sometimes communication needs to get a message across in a hurry, as in a combat situation where lives could be lost if there is not clear communication.

Other communication may be about an organisation’s change of ethos or policy, which may require more consultation.  Sometimes communication, as in marriage, may not be for any particular purpose or about a specific issue so much as maintaining and building on a relationship, for which it is important to ensure communication channels stay open and that people have an opportunity to be heard.

Finally, think about the process of communicating, particularly if it’s about major change.  What is the mix of face-to-face meetings, social media and written/email letters?  How do people express their views or ask questions – particularly those who are reluctant to speak in meetings or only have space to marshal their thoughts once a meeting is over and they can be alone.  What about those who are afraid of reprisals if they speak out?  How can you avoid simply going through the motions of communicating to try and soften the blow of change – because being seen to be an open, transparent and accountable leadership enhances trust, and being seen to listen reassures people that they are valued individuals and not just expendable commodities.

Decades ago a famous study of change in the Shell oil company showed that talking about change long before it happens gets people used to the idea, so that by the time it happens, it’s not a challenge anymore because they’ve already processed the transition in their minds.  Good communication was key to delivering a seamless transition.

Good communication, whether about selling a much-loved head office building, merging with another organisation, or major changes of direction, is not often talked about and it would be good to hear from any of our readers what their experiences of good communication are.

GDPR

Photo by Ayhan YILDIZ from FreeImages

If you’re anything like me, you’ve recently had loads of emails or letters from charities asking you to sign up for their communications.  You might be wondering what the fuss is about, and just ignoring them.  It’s certainly tempting!

The reason for the flurry of activity is that new laws (succinctly known as The General Data Protection Regulations or GDPR) make it illegal for organisations to contact you unless they have your specific permission to do so.  This of course gives you a wonderful opportunity to get off all those annoying mailing lists you have somehow ended up on, but also means that organisations you care about won’t be able to tell you what they are doing.

This also may apply to your friends who are mission workers.  They too may be caught by this legislation if they give you updates on the work they do in association with a church or agency – so don’t assume you don’t need to reply to them when they ask you to sign up again.

The reason for this legislation is to prevent people getting lots of begging letters, which in itself is a good thing.  Previously, some people have been driving themselves into poverty because they responded to so many good causes.  But for mission sending agencies, the bad news (apart from the sheer effort and cost of complying with GDPR) is that they will not be able to send begging letters (sorry, ‘requests for funding’) to so many people, although at least they’ll save on the postage of all the unwanted letters they’ve previously been posting.

Many charities rely on a regular mailshot to give supporters updates on their work and invite funding to keep that work going.  This often reminds people to make a donation, and forms a core part of any fundraising strategy.  So it’s quite possible that agency incomes will fall.

Unfortunately , with every newsletter that arrives, supporters can face a very real dilemma.  Do they give or don’t they?  And when you are looking at a photo of a starving orphan it can be very hard to refuse to give the £50 you need this month for your gas bill.

So for us, the recipients of these newsletters, it will help to have a clear policy on giving.  So, for example, if you make a decision to:

  • give £50 each month to good causes
  • give to each agency only once a year
  • have a list of agencies you are willing to support in order of priority

you are far more likely to give consistently and generously to causes you really care about.  Of course, the amount, frequency and number of recipients  will vary according to your own circumstances, but the point is to be more structured and less ad hoc about giving, and so reduce the risk of overspending which gave rise to GDPR in the first place.

GDPR is not in itself bad.  Unfortunately, like other recent legislation (on non-EU spouses or access to free NHS treatment for non-residents) it unintentionally catches up people involved in mission.  So if you want to receive Syzygy’s regular updates, please sign up for them here!

Love Across Latitudes

Janet Fraser-Smith’s helpful workbook Love Across Latitudes has been helping people build stable cross-cultural marriages for 25 years and is now in its sixth edition.

As two people try to build a successful marriage together they bring into it their unvoiced (and often even unrecognised) assumptions about how to relate to each other, and what they understand a marriage to be.  Occasionally there are serendipitous harmonies between these various assumptions, but more frequently one or both partners lives with the disappointment of unfulfilled expectations until an argument occurs and they realise their partner had no awareness of what was expected of them.  Such occasions occur more frequently when the partners are of different nationality, ethnicity or culture.

Janet’s workbook provides a valuable resource to those embarking on cross-cultural relationships (or indeed already in one!).  Written in helpfully accessible English with a recognition that as least one of the partners may speak English as a foreign language, and with plenty of personal stories and practical examples to balance the useful theory, it is design for couples to read together, and provides frequent questions as a tool for reflection and discussion.  It is intended to initiate intentional engagement with cultural factors which may impact on a marriage.

Sections specifically focussed on culture help to expose the unstated assumptions behind our understanding of relationship, marriage and family.  Others tackle issues like communication, tough choices, compromise and stability in relationships.  We heartily recommend this resource to anyone involved in a cross-cultural relationship, including TCKs in a relationship with someone of the same ‘nationality’.

Processing….

Photo by Ayhan YILDIZ from FreeImages

You are probably no stranger to that moment when you hit a button on your computer and nothing happens.  Perhaps a little icon rotates, or a dialogue box pops up that says “Processing…”  And you just sit there, uncertain whether to press the button again, or go and make a cup of tea.

Often the reason is the processor is overloaded with demands.  Perhaps it has to sort through a lot of junk to find the information it needs, or maybe you’re running several programs at once.  Sometimes there is a huge automatic download in progress (it’s usually Windows).  Whatever the reason, the demands on the system exceed its processing capacity.

It’s just the same with humans.  We don’t like to think we have limited processing capacity, particularly in a world where multi-tasking is so valued, but for mission workers there are often a lot of things going on at the same time.  Our heads are busy with the demands of operating in a foreign language, navigating traffic, managing family needs, planning for meetings, preparing sermons and liaising with co-workers.

Some of us are not equipped temperamentally to balance so many competing demands for our attention, and struggle to concentrate on any one of them because others keep surfacing at the same time.  In such circumstances it’s good to have times when we allow ourselves to close the office door or switch the phone off so that we can minimise the demands on our attention.

There may also be a lot more going on behind the scenes than we are aware of.  The pressure of living cross-culturally creates a lot of circumstances which we may think we are able to handle, but all add small amounts to the daily stress we suffer.  Did that person misunderstand me because my language is limited?  Did I fail to pick up subtle cues that I’m not used to?  Why do I have to wait so long in this queue?  Why do people drive like this?  Often these uncertainties create ‘feedback loops’ – situations that we keep mulling over, whether consciously or not, that also demand part of our processing power.

In order to deal with these issues which keep running in the background, we need to have a look at the task manager to get a better grip of what’s going on.  As we’ve remarked on previous occasions, regular retreat is an excellent way of doing this.  Even if we can only manage a day away at a quiet or spiritual place to reflect, we can still ask ourselves questions like:

  • How am I coping in this culture?
  • What are the stress points for me?
  • What are the ongoing issues in my personal life, team relationships and engagement with the local community?

This then equips us with a bit more knowledge so that we know which thought processes we can shut down.  We do that by reflecting on these issues and asking ourselves:

  • Why am I upset by this?
  • What can I do about it?
  • How is God equipping me to grow in this situation?

Many of these issues can be quickly dealt with once exposed.  One practice that is helpful to get into is to do a mini-reflection each night before going to bed.  We can ask ourselves simple questions like:

  • What upset me today?
  • Why?
  • Who do I need to forgive, or ask forgiveness from?
  • How do I resolve this?

But let’s not finish with the negatives!  We can also finish the day by reminding ourselves what brought us joy, what we can be thankful for, and where we saw God at work in, through and around us.

Just like our computers, a little bit of regular maintenance will help us to operate a little more effectively.

3,2,1, Bungee!

Source: www.freeimages.com

We have in the past written a lot about teamwork, partly because it is one of the holy grails of mission, and partly because it is so hard to achieve when building a diverse collection of individuals into a strong community that can weather the frequent arrivals and departures which are endemic to the mission world.

Jesus said that the world around us would know we are Christians because of the love we have for one another (John 13:35), but the cases are few indeed where the world outside our walls looks at us and observes “Those people really live well together.  I wonder what their secret is.”

Part of the problem is that to build an effective team we have to generate sufficient desire to come together that it overcomes that which separates us. Imagine a group of people standing far apart from each other in a circle, with the objective of coming close enough to each other to all hold hands. But each one is tied to a bungee rope which pulls them back to the perimeter of the circle. To hold hands, first they have to run with sufficient force to overcome the effect of the bungee rope, and then hold hands so firmly that they cannot be pulled apart.

So how can we overcome the effective of the cultural bungees which pull us apart? Many mission workers from the West often have an individualistic mindset which reflects the community in which they were raised but is often at odds with the more corporative-minded community in which they are serving and indeed the New Testament culture in which our faith was born. So we have to take steps to recognise the cultural challenges which can prevent us coming together.

First, we need to change our own mindsets (not other people’s!) so that we are committed to unity with the people we have been put with, whoever they may be. We need to work hard at getting to know them, building common ground and demonstrating commitment. By doing this I have built strong friendships with people from different backgrounds who I might have overlooked if I had more choice in selecting my community.

Secondly, agencies, churches and teams need to create a culture and vision which inspires people enough to overcome their differences. What will help us become genuinely committed to the team? When does it become something so good that we will give up other good things for it? We talked about this when thinking about how the disciples of Jesus were initially kept together despite their differences, because they had a common desire to be with Jesus. What is our common goal?

Finally, we also need to recognise what pulls us in other directions, and make tough decisions about what ties need to be cut, or how to reduce the pull of some of them by, for example, voluntarily limiting time interacting with people, things or places which may pull us away from our community.  Sometimes these things are valid and appropriate (for example the care needs of elderly parents back in the home country), though there are many links, hobbies, connections which we could reduce the impact of if we tried.

A fruitful team starts with you and me making a decision to commit ourselves to it – to run hard towards the rest of the team and hang on tight.  Vince Lombardi, NFL player and one of the most successful ever sports coaches comments:

“Individual commitment to a group effort – that is what makes a team work.”

 

Podcasts for single mission workers

IMG_20160812_084512One of the (many) challenges single mission workers face is finding resources to help them in their challenge to live a rich and fulfilled life without a life partner.  Sometimes their perception of a huge hole in their life where their life-partner should be can become so overwhelming that it dominates every aspect of their life, and often there is little in the way of resources to help them refocus their attention on the amazing possibilities and opportunities of being single.

Now Syzygy has partnered with Member Care Media to produce a series of 5 short podcasts which include some essential teaching for single mission workers.  We hope that these introductions to material shared more fully in our regular retreats for singles at Penhurst Retreat Centre will help single mission workers thrive in their singleness and learn to see it as a blessing rather than a challenge to be overcome, or even better, ended.

The podcasts can be found on the singles page of Member Care Media, and the subject matter includes:

  • An introduction to singleness and why it is a challenge for so many mission workers
  • Biblical characters who were successfully single
  • A Biblical perspective on why singleness isn’t intrinsically bad
  • Unpacking the ‘gift’ of singleness
  • Strategies for a fulfilling single life

It is our hope that these resources will be used by single mission workers worldwide, to help them get the most out of their singleness.

Another resource we produced a couple of years ago is the book Single Mission, which we believe is the first book by single mission workers about single mission workers for single mission workers.  Many agencies have used it as part of their training and orientation – and not only for their singles!  It has been greatly appreciated by married people too, who have used it to learn about the challenges of being single later in life which they may not have experienced.  Why not try it out?

 

“Orphaned” mission workers

backpackerSyzygy has recently come across several cases of ‘orphaned’ mission workers, which reminds us how tough life in the mission field can get for some people.

These are mission workers who suddenly find themselves in the field without adequate support, and they are often desperate and tragic cases where people are unable to support themselves.  They frequently have a deep conviction that God has called them to serve in a certain place but are then unable to sustain themselves in ministry.  Such situations can come about for a variety of reasons, such as:

  • a supporting church closes, leaving mission workers with no funding
  • mission workers choose to go independently without proper support and cannot maintain themselves in the field
  • an agency withdraws from a particular region but the mission worker, feeling a strong sense of calling to the local people, declines to leave and stays on as an independent
  • mission workers fail to maintain good relationships with their supporters and over time gradually lose support, or are even dropped by their church because there is no communication

Such people sometimes come to Syzygy for help.  While we can debrief them and provide advice, we cannot do for them what they really should have done in the first place: build and maintain strong relationships which give them lasting support and accountability.  Sadly many mission workers go independently of churches, agencies and even their families because they are strong independent types, and in many ways they can be just what is needed for pioneering situations.  But it can make them reluctant to collaborate and listen to others.

Our advice to such mission workers is to return to your sending country (wherever possible) and spend time rebuilding the foundations that should already have been in place.  Advice for those thinking of going independently, and those who need to return and rebuild their support base, can be found in our Guide to Going It Alone.

Some of these ‘orphans’ are indeed so alone that they do not even have the funds to get themselves back to their sending country.  Sadly Syzygy does not have sufficient money to help them, though a visit to their national embassy may help them at least get a flight ‘home’.  Mission workers should always have an exit strategy before even going, and the question

What do we do if this all goes badly wrong?

should always be part of the pre-departure planning.  Sadly many people only start to plan for disaster once it’s already happened.

We recommend that a relative, church or agency always holds sufficient money in a designated account to pay for flights back for the whole family, and ideally enough to help with ongoing support costs through the transition too.  Setting aside such a large sum before going may seem impossible to mission workers on a tight budget, but it should be factored into the set-up costs.  Some may think that is not trusting God to provide, but we think it’s just trusting God to provide up front so that we have one less thing to trust God for when things all go belly-up in the field.

Blessed are the Peacekeepers?

Source: www.freeimages.com

Source: www.freeimages.com

I recently stayed overnight in a typical British guesthouse where breakfast was an interesting experience.  Not because of the food, service or facilities, but due to the interesting social interaction – or lack thereof.

In a small dining room where guests sat at separate but adjacent tables, conversation was curiously stilted, as people were aware that their private discussions were being overheard.  A men’s football team tried to joke with each other about the previous night’s escapades without incurring the scorn of other guests.  A harassed father tried hard to keep his disobedient toddler under control without losing his temper.  A browbeaten woman took the opportunity to chide her husband at a time when he couldn’t answer her back.

It occurred to me that often conversations between mission partners can be similar.  We often refrain from saying the things that we’d really like to because we are aware that others are listening.  We don’t like to disagree in case we sow the seeds of dissent, or act as a bad witness in front of others.  So we bottle up the things we’d really like to say, and if we don’t blurt them out in a fit of self-indulgence they can build up inside us to such a point of frustration that they contribute significantly to our levels of stress.

Why do we do this?  Because we mistakenly believe that when Jesus said “Blessed are the peacemakers” he meant that we shouldn’t rock the boat.  But by failing to address relationship issues and by sweeping things under the carpet, we are not making peace, we are only keeping it.  Peacekeeping may prevent outbreaks of open hostility but it takes real peacemakers to bring reconciliation and harmony.

So how do we make peace?  First, we need to recognise that disagreement isn’t necessarily the same thing as disloyalty or rebellion.  There is such a thing as what the British parliament calls “loyal opposition”.  Somebody who has a theological, missiological or personal disagreement with you may actually love you, share your vision for ministry and be committed to your success.  Disagreement doesn’t necessarily mean that people aren’t on the same side as you.

Secondly, we should remember that leadership can be a lonely and vulnerable place.  Every objection can seem like a personal attack even if it’s intended to be a constructive suggestion.  To a leader, people who speak out can seem like critics, people who oppose can appear to be rebels.  If you’re going to disagree with somebody, ask yourself first how your comments will appear to them, and do your best to show them that you are not challenging them personally, or their position, just their decision.

Third, we should remember that if someone disagrees with us, they may actually be right.  It can be tempting to surround ourselves with people who always agree because it is so much more affirming and comfortable, but it’s also the path to bad decisions.  The person who disagrees with you may actually help you to come to a better decision, even if it can be hard work getting there.

Many mission workers carry unnecessary stress because they feel unable to speak their mind, whether it’s through concern that they might find their service terminated for causing trouble, fear that a person they challenge might lash out at them in pain, or because a misguided sense of loyalty tells them that they ought to agree with everything.  The current trend towards confidential personal debrief with a person from outside the mission worker’s agency is to be welcomed, because it gives mission workers an opportunity to get issues off their chest in a safe environment, and find a constructive way of dealing with unresolved issues.  If your agency does not provide this service, consider asking for it.

Syzygy offers a confidential debriefing service to any mission worker, whether serving with an agency, church network or fully independent.  Contact us on info@syzygy.org.uk for further information.  We find that it often helps people see past their immediate frustration and find long-term solutions to unresolved issues.

Marriage in mission

A long road ahead? (Source: www.freeimages.com)

A long road ahead? (Source: www.freeimages.com)

We’ve blogged a number of times about the challenges of being a single mission worker, and we wouldn’t want to imply we don’t care about married mission workers, so it’s time to write something about marriage.  In fact we here at Syzygy meet more married mission workers facing significant challenges in their marriage than we do single mission workers struggling with singleness issues.

Cross-cultural mission can take a heavy toll on marriage through such issues as long and unpredictable hours of work, the stress of coping with living in a different culture, missing family in the sending country or children away at boarding school, spouses’ differing competence in learning a foreign language, disagreements over education and childcare, lengthy time apart, and the spiritual dynamic of being in mission.  Husband and wife will probably cope with all of these issues differently, which can lead to tension and resentment if one partner seems to be managing better, or one seems to the other not to be pulling their weight.

As if that were not enough, many mission workers marry cross-culturally, which means both partners bring into the marriage their own unexpressed (and possibly even unacknowledged) preconceptions about marriage and what it involves (see Janet Fraser-Smith writing in Single Mission by Hawker & Herbert).  Karen Carr’s research indicates that a healthy marriage can increase mission workers’ resilience and help them thrive in their vocations, while a demanding marriage reduces a mission worker’s ability to cope with stress and may aggravate burnout and even lead to attrition.

A healthy marriage needs work, and there’s no need to be embarrassed about wanting a better marriage.  Taking time out to work on marriage is important, and we recommend that couples get away together regularly with the express purpose of having plenty of time to communicate, get to know each other better, and intentionally discuss issues which cause tension in their relationship.

To make this even more intentional, they could buy a book to work through together, and we can heartily recommend:

In Love But Worlds Apart (Grete Schelling & Janet Fraser-Smith, AuthorHouse 2008)

Love Across Latitudes (Janet Fraser-Smith, AWM 1997)

The 5 Love Languages (Gary Chapman, Northfield 1992)

The Highway Code for Marriage (Michael & Hilary Perrott, CWR 2005)

The Marriage Book (Nicky & Sila Lee, Alpha 2000)

Other good ways of doing preventive maintenance on a marriage include:

  • Doing a Myers Briggs profile together. This may help couples understand why the two of them think or act differently, and why when they have different preferences, neither of them is wrong… just different!
  • Finding an older couple to spend time with, to pray together and discuss issues. Having people you can be honest with about the stresses in your relationship can bring perspective and support.
  • If time permits it, doing a marriage course together. There are several different models but we recommend the one which comes out of Relationship Central at Holy Trinity Brompton, which is called, unimaginatively, the Marriage Course.  It’s ideal for couples to do over 2-3 months on home assignment.

And finally, here are some handy day-to-day tips for continuing to work on a marriage while in mission:

  • A compliment is better than a complaint.
  • Make time to pray together each day, even if it’s only for a few minutes.
  • Have a regular date night to keep romance fresh and make time to talk about your relationship
  • Don’t compare your partner with an ex/ideal/colleague, either in your mind or out loud, and take steps to make sure your partner knows you’re not doing this.
  • Don’t use expressions like ‘you always…’ or ‘you never…’ which only polarise a disagreement.
  • When you apologise don’t make excuses – “I’m sorry, but I wouldn’t have done it if you hadn’t…” Just say sorry.
  • Talk your partner up, not down. You’re there to help them grow not to cut them off at the knees.
  • Say “I love you” at least once a day, and more often if you can – but mean it.
  • Remember that the only person you can change is yourself.
  • Marriage works better if you focus on your partner’s needs and your own shortcomings, rather than your partner’s shortcomings and your own needs.

And finally, don’t be ashamed to use the 12 words which can save a marriage:

I am sorry.  I was wrong.  I love you.  Please forgive me.

Which sweet are you?

Which one are you?

Which one are you?

Karl Dahlfred’s recent blog on Why missionaries can never go home’ prompts us to introduce you to another missiological breakthrough from Syzygy – the Confectionery Model of Cross-Cultural Adaptation. This is our version of the excellent Pol-Van Cultural Identity Model[1] which provides a way of understanding how people fit into the culture around them.  In this model we use sweets as a visual aid – and the best bit is that you can eat the visual aids while doing the presentation.  The drawback is that our model is still culturally-embedded: you may have different sweets in your country!

Most of us will grow up as Maltesers*.  They look the same on the outside and are the same on the inside.  Every Malteser is alike.  So as we grow up in our home culture, people who meet us will see the way we dress, and hear how we speak, and assume that since we’re the same on the outside (more or less), we’re the same on the inside – we share common cultural assumptions about the way the world works.

But when we first go abroad into the mission field, no matter how much cross-cultural training we’ve had, we’re like Haribos.  On the outside, they have different shapes, and they taste different.  In the same way, on the mission field, we probably look and sound different to the nationals, and we think differently, which is why it’s so easy to assume (erroneously, of course) that people from another culture are ignorant/stupid/uncivilised  – because they think differently, and we don’t understand why they can’t see things the way we do.  That’s why we can so easily suffer from culture shock – because we can feel like a fish out of water.

But slowly, over the course of time, we begin to understand our host culture, and start to think in the same way as the nationals.  That’s when we become M&Ms – still looking different on the outside, but the same on the inside.  So nobody looking at us would think we’re a national, but we’ve learned to think and behave like them.  Which is really good when you’re in the mission field.

Then we go back to our ‘home’ country.  But we’ve changed on the inside.  So although we look like everybody else on the outside, we’re different on the inside.  Everyone assumes we fit in, but we feel displaced.  ‘Home isn’t home any more.  This is when we can get reverse culture shock.

Sweets

So what do we do about it?  Some people would suggest that our goal is to try to become a Malteser again.  But that’s not possible unless we can forget our experiences abroad and unlearn every lesson.  That’s why returning mission workers can never really go ‘home’.  Trying to be a Malteser will only lead to frustration and disillusion.

The alternative is to try to thrive as a Revel.  They look reasonably similar on the outside, but inside they’re different.  It’s notoriously difficult for mission workers to do this, because everyone around them expects them to be Maltesers and can’t understand why they’re not.  So they try hard to fit in, even when they don’t feel like they do.  This can be dispiriting, and Revels can even end up leaving the church in frustration.

Syzygy’s response to this situation is to create Crash Landing, a day workshop for returned mission workers experiencing the challenge of life back in a ‘home’ country that doesn’t feel like home any more.  We’ll explore these issues, look at questions of our identity, and try to identify strategies for thriving.  Contact us on info@syzygy.org.uk for more details.

* Other types of confectionery are available.

  • [1] Pollock DC, Van Reken RE (2009). Third Culture Kids: Growing Up Among Worlds. Boston: Nicholas Brealey Publishing.

Tech notes: new apps

doodleIt’s been a while since we provided any technical updates, so here’s some information on three products you may find useful.

Doodle – this is an incredibly useful programme for helping you to schedule meetings and it’s surprising that not more people use it.  It is free and simple to use.  You don’t even need to set up an account!  You just enter into a table a number of dates and times for a potential meeting, and send a link to the invitees who then fill in the table to indicate their availability.  You are notified when they’ve done it, and then you can look at the results – it’s easy to see which is the best time for the meeting.  Just visit http://doodle.com/en/ to get started.

MailchimpMailchimp – Those of you needing to upgrade communications with your supporters may find this helpful.  It presents your news in a much clearer format than the more basic programmes you may be using, and creates a more professional impact with little effort from you.  Over 4 billion emails a month are sent using Mailchimp!  It gives you a number of templates to choose from, or you can drag and drop pre-formatted text or picture boxes into your own message space.  It can import mailing lists from your current database, and allows people to unsubscribe independently – no more embarrassing emails asking not to receive the monthly bulletin!  It also allows you to see who has read your news, so you can offer to stop sending it!  To sign up for a free account, go to http://mailchimp.com/.

moodscopeMoodscope – Many mission workers suffer from mood swings or depression, and feel there is little they can do to counter this.  It makes them feel vulnerable but this simple program can help them feel back in control.  It helps them to monitor their feelings, share them with trusted friends for support, and understand what causes the fluctuations in their moods.  It’s been compared to dieting: it works best when you measure the results, chart your progress, and receive encouragement.  Moodscope is currently free and has received a lot of positive comment.  Each day you play a simple card game to record your score.  Find out more at https://www.moodscope.com/.

Featured ministry: Christian Vocations

cv_logo_webWe’ve mentioned Christian Vocations a few times on this website before, but it’s worth stopping to draw your attention to this excellent ministry.  CV (as it’s known to its friends) has been active for many years helping people get into the right place in mission.  Its focus is on helping people to understand themselves, know their giftings, and find the right opportunity for ministry.

STS2014_cover_165x215Probably the most well-known product is the Short-Term Service Directory, which is the best place for anybody thinking of doing short-term mission to start.  It lists agencies which provide short-term opportunities, and tells you where they work and what they do.  No church should be without it.  How else are you going to know where to send people when they tell you they’re thinking of doing some short-term mission?

In addition to the thousands of opportunities for short-term service listed in the directory, CV also maintains a huge online file of vacancies in the mission world both at home and abroad.  A simple search engine on their website will help you identify roles that might be appropriate for you if you’re looking to serve God in mission.  In the event that you don’t find anything appropriate, they also have a registration service where you can tell CV what you’re looking for, and if anybody registers a vacancy that matches your requirements, they email you.

68547_10151597577244603_1250709866_nAnother CV ministry which Syzygy has been involved with for quite a while is the Vocationzone, which is a major feature of events such as Spring Harvest, Word Alive and Keswick.  Drawn by the opportunity to complete a simple computer questionnaire to help them identify their giftings, hundreds of people each week are helped by CV advisors to explore God’s plan for their lives and consider how God might be calling them to serve him.  As a result, many people go away enthused with a new vision and purpose for being used by God in mission.  If you’re at Spring Harvest this year, drop into the Skyline and check out the Vocationzone, and you may even meet a Syzygy representative helping out.

reignite_green_500x175CV is also behind the renowned retreat called re:ignite, which is designed specifically for mission workers on home assignment in the UK.  The well-planned programme balances time to relax and reflect with input on issues like transition, stress and communication.  There are still spaces available on this year’s retreat in May.

Other reflective exercises are available on the CV website which can help people understand their gifts and role in church and mission more effectively.  For those who want to explore this more thoroughly, there is an excellent personal advice service called designate, which uses professional advisors to help people gain a clearer picture through one-to-one mentoring.  While there is a nominal charge for this service, we think it’s excellent value and people we know who have been through it speak very positively of it.

MM2014_cover_180x250CV also produces the very helpful magazine Mission Matters.  This contains articles, testimonies, stories of mission from around the world, and a sample of the vacancies CV advertises.  This is an ideal resource for sharing with a youth group, giving to people considering a vocation in mission, so make sure you have a good stock on your church bookstall.

In addition to all this, the CV website also has a collection of guidelines, articles, and other resources which all contribute to CV’s goal of helping people find the right place for them in God’s mission.

St Patrick – the man who saved Civilisation?

How_the_Irish_Saved_Civilization

Today is St Patrick’s Day.  A visitor to this planet could be forgiven for thinking Patrick is the patron saint of green wigs and black beer, but the Irish national festivities bring colour to a celebration of the life and work of a highly influential missionary without whom the history of Europe might have been very different.

Little remains in verifiable fact about Patrick’s life.  He was born in late fourth century in Britain in the dying days of the Roman Empire, though the date and location are unclear. Even his given name is uncertain – Patrick may actually be a nickname given him by his captors – ‘posh kid’ – as in the Roman Empire a patricius was the opposite of a ‘pleb’, a commoner.  Nearly all of what we know about him comes from two documents which  are believed to have been written by him, one a ‘confession’ which was written towards the end of his life.

Despite this, modern mission workers can draw inspiration from this brave man who was so used by God:

Cross-cultural mission.  One legend is that Patrick used the shamrock as a means of explaining the Trinity, its three-lobed leaves representing the godhead with each lobe distinct but part of the whole.  In fact, the shamrock was already a sacred symbol of rebirth in Ireland, and the Morrigan was portrayed as a ‘trinity’ of goddesses in pagan Irish religion.  He picked up on features within Irish culture which would help him communicate his message.

The role of suffering in our lives.  When he was 16, Patrick was captured by pirates and taken to Ireland where he was sold as a slave.  He spent six years there before escaping and returning home.  He later claimed that this experience was critical to his conversion to Christianity.  Although he grew up in a Christian family, he had never personally accepted Christ.  He felt that through his capture was God disciplining him for his lack of faith, and as a result he became a Christian while working as a shepherd.

A sense of calling.  Having returned home, Patrick writes in his confession that he became a missionary in response to a vision calling him over to Ireland, rather like Paul’s Macedonian vision.

Perseverance in adversity.  As a foreigner, Patrick did not enjoy the protection of Irish kings like some other British missionaries did.  As such he knew beatings, imprisonment and theft.  He also was accused of financial impropriety by other Christians, possibly jealous of his success, and he also felt lonely.  He commented “How I would have loved to go to my country and my parents, and also to Gaul in order to visit the brethren and to see the face of the saints of my Lord!  God knows that I much desired it but I am bound by the Spirit.”

Patrick planted churches, baptised thousands of converts, and as bishop appointed church officials, established councils, founded convents and monasteries, and laid the foundation for Christianity to take root in Ireland.  He was also, notably, the first great celtic missionary, unlike others at the time who came out of a continental catholic background.  As such he was the direct ancestor of that great missionary movement which came out of Ireland to take the gospel to the Scots and from there to the pagan Anglo-Saxons.  And as we all know, the Irish missionaries didn’t stop there but went on to save the whole of Civilisation.

Book review: online publications

The latest issue of Vista was released earlier this month and for those of you with an interest in mission in Europe, this is a helpful and informative resource. Produced by Darrell Jackson, Jim Memory and Jo Appleton, this quarterly online journal features research-based information and analysis of life and mission in Europe. The latest issue of Vista features an exclusive interview with Mike Frost which involves a discussion of his new coinage ‘Excarnation’. It also features the results of useful research into what Generation Y Christians understand by the word ‘missional’ and an analysis of how we can identify and measure what ‘missional’ is.

Vista is a free publication produced by Redcliffe College and previous editions include a discussion of the increasing urbanisation of Europe, a review of the Atlas of European Values, a discussion of the demographic changes facing Europe and reflections on migration within and into Europe. Vista also invites contributions from informed missional practitioners working within the European contexts. It can be downloaded from the Vista blog, and you can also follow Vista on Facebook and Twitter.

You may also be interested to hear about a new resource called The Missional Network. This is a global partnership of missional thinkers and practitioners whose British partners are ForMission College.  Their useful website provides you with articles, resources, links, information and videos from a wide range of excellent presenters, which are encouraging, informative and challenging. The Missional Network is also launching a brand-new academic resource: The Journal of Missional Practice.  The introductory issue is already available and features articles by Juan Martinez, Stefan Paas, Martin Robinson and Alan Roxburgh. The first full issue is due in February 2013 and contributors will include Bishop Graham Cray, Craig Van Gelder, Babatunde Adedibu and Dominic Erdozain.

Other online resources for mission include our old friends at Oscar, which is a veritable mine of useful information containing over 1000 pages of links, advice, information, blogs and access to the accumulated experience of hundreds of mission workers.  People engaged in mission in Europe may also like to connect with Eurochurch.net, who facilitate a missional conversation between church-planters and academics, and also have regular challenging updates on Facebook.  Those interested in member care will also find a wide range of resources listed at the Member Care Europe website, where member care practitioners can submit their own resources and events for listing. And churches looking for inspiration and support on becoming more focussed on global mission will find Passion for Mission very useful – it contains advice, testimonies and a wide range of resources to help your church become more missional.

 

Prepare the way of the Lord

Prepare the way of the Lord in the wilderness,

Make smooth in the desert a highway for our God.

Let every valley be lifted up

and every mountain and hill made low.

Then the glory of the Lord will be revealed,

and everyone will see it”

(Isaiah 40: 3-5)

During advent it is customary to prepare for Christmas by reflecting on the various parts of the gospels which tell the stories taking place prior to the nativity.  John the Baptist becomes involved in this, because he was born not long before Jesus, and all four gospel writers use this quote from Isaiah to place him in context – preparing the way for the Messiah.  These words are frequently quoted in Christmas services and sung in performances of Handel’s Messiah, but what do they really mean?

John is calling for a motorway to be built!  He wants a smooth road like the Romans built, not a rocky Hebrew path.  He wants one that goes straight to its destination, not meandering through the clefts and wadis and up and down mountains.  And he wants one that’s elevated.  The Hebrew word used by Isaiah for ‘highway’ literally means a raised embankment – so that it’s not susceptible to flooding.  Modern civil engineering in the 8th century BC!

We have a love/hate relationship with motorways.  We don’t like millions of tons of concrete being poured on pristine landscape, or thousands of cars and lorries pumping out greenhouse gases (see last week’s blog), but when we want to get from A to B quickly and conveniently we’d much rather get in a car and drive along the motorway than hike along a tortuous mountain route.

But how does this prepare the way of the Lord?  John prepared people to meet Jesus.  He fomented an atmosphere of religious revival into which Jesus could step.  He got people talking about what God was doing.  He created the idea of entry into God’s kingdom not by birth but by choice, a choice which involved a change of heart about our attitudes and behaviour.  He saw himself in the role of Isaiah’s precursor to the suffering servant.  In this way he creates a context into which Jesus steps.  John is essential his warm-up act.

This Christmas, as we have an opportunity once again to present the new-born Christ to millions of people who do not yet know him, let us reflect on whether our attitudes and behaviour act like a motorway, bringing him swiftly and effectively into the lives of the lost, or like a religious roadblock.

Featured Ministry: Member Care Media

We have mentioned before in these pages the extraordinary ministry of Member Care Media, which provides a valuable service to mission workers worldwide.  A project of TWR, Member Care by Radio (as it was originally named, was set up to provide a daily radio broadcast aimed specifically at the needs of cross-cultural mission workers in places where they were physically beyond the reach of regular and proactive member care.

With the arrival of the digital age, the project became Member Care Media, though the basic concept remains unchanged.  Each recorded ‘broadcast’ is now available to listen to online, with some of them also featuring as transcribed articles, and an entire library is available on the website for you to browse through.  They cover a range of subjects including emotional health, family, short term mission, cross-cultural living and working, teamwork, leadership and TCKS, and are all dealt with by professionals working in the relevant field.

While the broadcasts are aimed primarily at people working in a cross-cultural context, there is a wealth of resource available on emotional health, marriage and leadership which will be of use to all Christians in helping them cope with the demands of their life and ministry.

We suggest that you may like to use these broadcasts as part of your regular times of self-maintenance.  They are all fairly short, so listening to each daily broadcast might be a bit demanding on your time, but it’s not unfeasible to listen to one a week.  Couples could listen together to ones about marriage and family, and work teams could listen to the ones about teamwork and use them as a basis for discussion afterwards.  Small groups could use them as part of their devotional times together.

This collection of resources by some of the member care sector’s most prominent practitioners is too good to be kept a secret!

Working with Generation Y

 

While many of us are still coming to terms with Generation X, Generation Y sneaks up on us unawares!  Leaders in missions will be starting to encounter this generation, and they’ll be starting to realise that Ys aren’t quite what they expected.  People working in short-term have been dealing with Ys for quite a while now, so will be coming to terms with the fact that they do things differently to previous generations, but these people are now coming through into doing long-term where their differences will be rubbing their leaders up the wrong way.

Generation Y is the unimaginative name given to the generation following on from Generation X, and consists of those born (roughly) from 1980 to 2000.  They’re also called Generation Next or Millennials, but I’ll stick to Y as it’s easier to spell.  These people grew up connected, having mobile phones and computers from their youngest days.  Their families may have been broken, leading to a highly important need to belong, but their parents will have invested heavily in them so they are used to getting feedback and encouragement.  They also grew up after the end of the cold war, so they were promised peace, but now find that their lives overshadowed by the war on terror.  This can lead them to distrust authority and value honesty, authenticity and integrity.

What are these people going to be like as your co-workers? Their workplace expectations are not that different from those of previous generations, but they are far more reluctant to toe the line in the way their parents or grandparents might have done.  Older people might think of them as lazy, uncommitted, overconfident, disrespectful and impatient, but those are the flip side of great strengths:

Lazy?  These people are digital natives.  Because they grew up in a multi-media world they are able to surf Facebook, send text messages, listen to music and get on with their work at the same time.  But they don’t live to work.  They’re flexible and will be more concerned about getting the overall task done than by being at their desk at the right time.  They might be working at home at 10pm, not because they’re workaholics, but just because it works better for them.

 

Uncommitted?  Well, they’re not committed to things just because you think they ought to be.  Duty is not a word that features frequently in their vocabulary.  But they will be highly committed to things they believe in, even though it may not look like it to older generations.  Their desire for authenticity leads them to reject much that is latently hypocritical, but when they find something genuine, they will embrace it.

Overconfident?  Because they’ve had a lot of positive parenting, Ys believe in themselves, and because they’ve seen through authority structures, they won’t tolerate spending ten years doing the filing before they’re allowed to have an opinion.  They believe they have a contribution and they don’t understand why they can’t make it now.

Disrespectful?  They respect people, not positions, so if you aren’t confident as a leader and hide behind your position, they’ll see through you.  They respect people who show that they care, make wise decisions, and don’t try to give them corporate flannel.  If they speak out of turn, it’s only because they can see a problem and haven’t had a good answer for it.

Impatient?   Ys were born connected.  They get the answers they want off the internet in seconds.  They instant message their friends.  They just want to get on with things without being held up.

So as Ys become your partners in mission, how do you need to treat them?

Teamwork.  Their whole life is made up of connections, so the idea of working alone doesn’t exist.  They’ll share problems, bring in specialists, and network with anyone they need to.  So create a flexible team structure in which they can thrive and don’t tell them they can’t talk to someone in another office just because you have a territory dispute with another manager.

Managing.  Top-down hierarchies don’t work.  These people have had positive parenting.  Create for them an environment in which they can learn and develop skills.  Feedback to them regularly.  Don’t impose rules, explain reasons.  Don’t manage the process, mentor the person.

Communication.  Give them all the facts and explain why you’ve made a decision.  They need to know the reasons before they can believe.  Your answer doesn’t have to be 100% logical; you can bring in emotions as well.  Let them ask challenging questions.  When they see you communicate openly and honestly, and allow them to be part of the solution, they will trust you and become committed.

Fulfilment.  In the secular workplace, Generation Y is more concerned to find a job they can believe in than one that pays well (although they expect to be fairly remunerated!).  This is true in the Christian world as well.  You need to ensure that they believe in what they’re doing in order to get the best out of them, and try to make sure they feel they’ve been treated fairly.

Obviously, these are huge generalisations, and individual personalities differ greatly, but this information may help to explain to you why people under 30 seem to think and act strangely at times.  These generational characteristics may not be so pronounced in Christians, since they have also been subject to the unique influences of Christian discipleship and training in church, community and possibly Bible College.  However, they grew up in the same conditions as non-Christians, were educated together with them, and used the same media, so will demonstrate similar generational characteristics.  Get to know them better, and you’ll all end up working better together.

Dropbox

Continuing our series introducing you to technological solutions, this month I’d like to show you Dropbox.  This is a method of storing files online so that they can be easily shared and accessed from more than one computer (and your mobile phone) as long as you have an internet connection.  If you don’t have a reliable internet connection where you live, don’t stop reading, as it may be useful to you for sharing files.  If you’re a Mac user, you’ll already have access to iCloud, but you might find Dropbox helpful as well.

What is it? Dropbox is a very simple online storage facility which adds a new folder to your documents folders.  Into this you can drag any existing document, which is stored by dropbox independently of your computer.

How does it work? Whenever you update a file in your dropbox, the online master will automatically be updated.  When you log on with another computer, the copy on that one will be updated automatically by the one held on dropbox.  If you’re sharing files with someone else, the copy on their computer will automatically be updated almost instantaneously.

Why do you need it? Dropbox means that all your files are kept in one place, not on your computer.  So if your computer breaks down or is stolen, your documents are still safe.  You also never need to back them up again, as Dropbox takes care of this for you.  If you use more than one computer (for example, one at home and one at work) you no longer have the hassle of transferring files between them.  It also makes it easy to share files with colleagues.  You do this by inviting another person to share a folder with you.  They can then see, and amend, anything in your computer.  So in future there are no more problems copying files to one another, and being uncertain who has the latest version.

What are the drawbacks? If you don’t have reliable internet access, you may not have access to the cloud copies of your files.  You can still work on the copies stored on your computer, but if you have previously made changes to the dropbox copies, you will have to reconcile the two files.  This could become a significant problem if people sharing files are frequently offline, but if two modified files clash, dropbox informs you so that you can sort it out between you.

How do I share files? Create a folder and drag the files you want to share into it.  Then using my computer, right click on dropbox, and select ‘share this folder’.  Enter the email address of whoever you want to share this with, and hit send.  When they respond to an email they’re sent, they will be able to see (WARNING: and amend!) all the files in this folder.  They will, however, have no access to your other folders on dropbox.

Is it safe? My tech advisor tells me that the data encryption is of good standard and the risk of your documents being hacked is a low as it can be.

What do I do now? Go to www.dropbox.com and join up!  It’s simple and they’ll talk you through it.  WARNING: if you drag and drop all the files on your computer into dropbox, it can take a very long time to upload them, particularly if they’re photos.

If you have any problems, email technical@syzygy.org.uk for support!